Loading...

ABOUT CENTRE SYTNER CHIGWELL

We are committed to providing you with the highest possible standard of customer service.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Peter Chadwick

Head of Business

Harry Hitchcock

Sales Manager

Matthew Waller

Used Car Sales Manager

Kaya Soydan

Senior Business Manager

Mark Maxwell

Business Manager

Rahul Sood

Business Manager

Martin Roberts

New Car Sales Executive

Thomas O'Hara

Corporate Sales Manager

Tia Stephenson

Used Car Sales Executive

Andrew Koliardos

Used Car Sales Executive

Asif Siddiqui

Used Car Sales Executive

Dayna Ferrier

Sales Executive

James Parson

Used Car Sales Executive

Joy Adelekan

Used Car Sales Executive

Eugene Amanquah

Used Car Sales Executive

Danny Garner

Used Car Sales Executive

Abid Mahmood

Used Car Sales Executive

Nick Horwood

New Car Sales Executive

Tim Shackleton

New Car Sales Executive

Wesley Baker

New Car Sales Executive

Hayder Zulfiqar

New Car Sales Executive

Paul Trotter

Service Manager

Tennyson Henry

Assistant Service Manager

Richard Rock

Assistant Service Manager

James Shepherd

Parts Manager

Frank Butler

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very happy that they were so accommodating

Service

Car was serviced very promptly

Service

My experience was good

Service

The staff here are absolutely amazing so friendly and helpful.

Service

Everything was seemless and the service what great

Service

Because everyone was v helpful and courteous!

Service

Smooth and efficient

Service

Perfection. The consultant Tony from Sytner Chigwall, who I was dealing with, was pleasant, efficient and helpful.

Service

Friendly helpful service

Service

Received the service expected and had no issues

Service

Very good service and customer speaking skills. Waseem was very helpful and gave great advice on continuing maintenance.

Service

Staff were accommodating when I arrived. They assisted me with the use of a vehicle, which I totally appreciated. They kept me updated by video and explained everything when I returned. Car was very clean when collected. Excellent service Reggie.

Service

Easy to book appointment. Friendly staff. Craig in services was excellent. He answered all my questions, and certainly has extensive knowledge and experience in his role.

Service

Overall it took a little longer than i was advised it would at the start, buy very satisfied

Service

Good services.

Service

The service was faultless, Waseem was friendly and professional- I would definitely come back for service here.

Service

Excellent

Service

Best experience I've had with a car dealership

Service

Excellent costumer service

Service

Darren the service manager was very professional and helpful

Service

Great service

Service

This was an unexpected problem with the car's turbo with a large cost involved . Kevin Lewis was very helpful and immediately offered to contact BMW for a substantial financial contribution . This was secured and the car was quickly repaired

Service

excellent service

Service

I received excellent service from the team, especially from Wasim who updated me regularly and was very helpful during my visit. The whole process was explained throughly and my car was serviced and washed within the time frame I was given.

Service

Friendly and efficient. carried out a time convenient to me

Service

Prompt service without compromising quality.

Service

The mechanic was helpful, informative and friendly. He told me what needed doing but did not put pressure on me so I said yes. No hard selling which is the best way to sell to me! Just right.

Service

Excellent service and communication. Advisor was friendly and professional.

Service

Kept informed of progress before and after my car was serviced

Service

Efficient service

Service

Completed the work at hand and kept me informed of progress

Service

Craig very helpful

Service

The service was exceptional

Service

Prompt service, and car ready on time requested.

Service

All done efficiently with minimum fuss. All staff friendly and easy to deal with.

Service

Very professional but friendly service advisor.

Service

Because its a total different car after the service

Service

The scheduled work was carried out as requested and some recommended remedial work was done immediately.

Service

Amazing service, I have informed all the time while I was waiting. Extraordinary service, if every BMW showrooms providing this kind of service, my thumb up for BMW. Excellent!

Service

Very good service

Service

Value for money and pleasant staff

Service

Friendly staff Quick service Good job

Service

Always get the job done without any hassle. Never had any issues and always feel like the team goes above and beyond.

Service

Reggie who I dealt with on both occasions was very polite and helpful.

Service

Excellent service provided from start to finish and kept well informed, while my vehicle was at the BMW garage. Also, called couple of days after I picked up the vehicle to check everything was OK.

Service

Friendly, honest and reliable staff. Craig is very attentive and ensures my needs and expects are met.

Service

Very satisfied with advisoe

Service

Very good service

Service

Craig took care of all my requirements

Service

Technicians had to take my car out several times to make sure the problem was fixed which most other garages would not have taken the care. Good job.

Service

People there are extremely friendly and professional, even gave my car a clean when finished with mot

Service

First time service just Brilliant! Any questions have been answered. Sytner Service department extremelly high level of profesionalism.

Service

Professional and helpful

Service

Detailed car inspection and excellent service

Service

Work excellent.

Service

No problems

Service

Exceptional service from Paul Trotter as always.

Service

See above. Everything was as I would have expected

Service

All good

Service

What they said they done

Service

Was satisfactory

Service

Speedy and efficient showroom staff

Service

Car passed, and came back clean.

Service

Couldn't ask for more

Service

Excellent service, had a crazed rear lamp lens replaced under warranty nearly at the end of the warranty. Serviced, first MOT and cleaned inside and out plus courtesy vehicle. Many thanks to Craig especially.

Service

Car is back in working condition overnight, very happy

Service

Good

Service

Very good, friendly staff, hassle free

Service

Great customer services provided by BMW rep

Service

Amy in Services went above and beyond to help me with concerns with requests with time and patience with her whole mannerism and professionalism. Stayed continually in contact and kept me updated. Daniel in Services went above and beyond equally.

Service

The people are very respectfully an very helpful

Service

Service provided by them was very good

Service

Because Tony who deals with me at Sytner Chigwell is fantastic and always goes above and beyond to help me. He is a star.

Service

Quick turn around of vehicle.

Service

Every issue I point is always resolved.

Service

The team are.always welcoming & friendly.

Service

The service was carried out in good time and the other problem resolved in good time too.

Service

90 min service was undertaken within the timeframe. Staff were polite and friendly. waiting area was clean and have a TV etc.

Service

Once again went in to the dealers had Tony taking over the service and updated me on the service every hours done great job

Service

Quick and easy

Service

Excellent customer support

Service

Very good standard

Service

Had a waiting appointment and service was completed as scheduled. Car was also valeted before returning.

Service

Craig Mcdonald was very helpful and tried his best for me.

Service

the best

Service

Great and thanks

Service

Great and efficient service

Service

Amy was really professional and assisted as required. I had issues with my replacement vehicle and she followed up and will await the compensation from enterprise.

Service

Video summary was breathtaking

Service

Everything dealt with efficiently and with politeness

Service

It was really good

Service

Very well coming and looking after the clients

Service

Car was serviced to a high standard and cleaned before handing back to me a very happy customer i waited for car to be serviced and had a coffee

Service

Absolute imperious customer service and the reason I will be returning for my next M4. Amy, Ricky, Craig and of course Steve Holmes just to name a few from the service/operations team, an absolute pleasure meeting the team every time I visit.

Service

Service completed to plan, including timing. Helpful staffing

Service

Provided the service required and did not try to over sell. Service agent very professional and polite.

Service

Job repaired and staff very polite

Service

Dealt with me brilliantly

Service

They found a fault and dealt with it very well

Service

Staff was kind and very helpful

Service

Very good communication

Service

Informative, quick turnaround and professional

Service

Polite and professional service by all staff.

Service

Very easy process throughout.

Service

Clean environment, great facilities to sit and do my work at the same time. Pleasant staff I always feel at home

Service

Customer service

Service

Good service and value

Service

Reliable and trustworthy. Dealt with issue promptly. I could collect car the same day.

Service

The communication was helpful and the service provide was good.

Service

The required work was done quickly, efficiently and as per usual, the car was delivered cleaned and valeted inside and out

Service

You can not fault the service and my service man Tony was excellent.

Service

Very polite and helpful, accommodated my needs and kept me informed of progress completed work in agreed timescale. Advised me as soon as car was ready to collect

Service

Macey was extremely helpful and made the service a delight. Every thing was explained in great detail. Great service department.

Service

Completed the service on time and good customer support

Service

Quick upgrade service

Service

I've been coming to Sytner Chigwell for 17 years and it's always been as above

Service

I have driven an X6 for over six years and always serviced at Sytner, including quite rare repairs. My car always comes out driving perfectly as expected, never any buts or ifs

Service

Yes very satisfied

Service

The work and repair the body shop people have done to my 6 series was absolutely wonderful and I can't thank them enough and a special mention for Jackie who went above and beyond to make sure my car came back like new

Service

Craig McDonald, the Service Advisor always goes the extra mile/try and find solutions to the customer issues/problems with my car.

Service

The Service assistant a Mr Wasim Ahmed was absolutely brilliant from start to finish with his attitude and attention to detail, he is an absolute pleasure to do business with as he has always been from the day I took delivery of my new car in Dec.

Service

The sales guy was very cooperative and guide me on certain setting in the car.

Service

Nothing to fault, especially given the current COVID regulations and working practices.

Service

Timely and kind staff.

Service

The car went in for a Brake Fluid change and was done within the time frame given.

Service

I was seen on time and the vehicle handed back to e on time

Service

From the beginning till end they were professional

Service

Great service by the Service Advisor and Receptionist.

Service

Completely satisfied highly professional from Key drop until pick up fully intouch with every update.

Service

No issues to report

Service

I have been going there since year 2002 and never had a complaint. Always helpful and courteous.

Service

Mark went out of his way to keep us up to date and spotted that our fault was similar to a previous recall for many cars, submitting and progressing a request to BMW to cover the cost. This was successful and saved us a huge expense.

Service

Easy to book, efficient service.

Service

Done as as said on the tin

Service

The service went smoothly and staff were friendly/courteous

Service

Again Craig was very helpful and the experience was un-hurried.

Service

great communication

Service

Car drivers nice & no problem have occurred

Service

Very quick and efficient

Service

From taking the car to its return it was seamless

Service

Options provided, some ideas on choice, finance options etc.

Sales

Everyone has been so helpful

Sales

Very good service

Sales

Great customer service

Sales

Top staff there Nick Horwood and Harry Hitchcock could not do enough for us Flowers were a nice touch

Sales

The person let us know what's going on each step of the way

Sales

Hayder Zulfiqar at Sytner Chigwell was an absolute superstar. He Wanted to help, he wanted to sell and he wanted to do it in a none pushy way. You should be proud of him as I had no intention to buy from u but he made it happen Massive KUDOS Hayder

Sales

Both sales rep and finance rep took the time to explain entire process, we're available for follow of queries and the sales rep kept me informed during the time my car was being assembled to delivery.

Sales

Very Friendly, Very Welcoming

Sales

Location, response and regular updates.

Sales

Nick Horwood made contact and asked if I would consider upgrading my car to the new model and came up with figures that achieved this a year earlier than planned, he then worked hard to ensure my car was ready and remedied any issues efficiently.

Sales

Very polite and extremely helpful.

Sales

Kept informed via email progress of production and delivery on regular basis

Sales

Hayder was very attentive and keen to see that my experience was good overall

Sales

Salesman went out of his way to accommodate the purchase