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Good staff easy no hassles
Sytner Chigwell always provides the best service, at a price that is fair for the outstanding service I receive. The team are always helpful and explain what it wrong (as a petrolhead I appreciate)
Looked after by Reggie keeper me informed very friendly
Great customer service with the guys at Sytner. Always quick to respond and support.
Kevin Lewis was very helpful and resolved an issue very quickly
Customer service, professional approach
because I was completely satisfied
Very happy as always, having an allocated service engineer and video of service carried out is brilliant
They did a great job. Kept me informed all of the way. Darren and Suly were extremely helpful.
Easy to approach and attention to detail
During the day and post service Macey really helped me get the service information I wanted for the car. Each time I contacted her she responded in a timely manner and respond to my questions.
They are always great when handling my Vehicle
Love BMW, was always my dream car and now I cant imagine driving anything else to be honest.
I was considered with Covid situation and not kept longer than needed
They did what was required
The service went as predicted in a timely manner.
The staff are very helpful, friendly and professional.
Very helpful staff professional
The service advisor Craig McDonald was very honest, caring & tried his very best to get me a good discount on the work that was carried out on my vehicle. He kept me informed of progress & could understand my frustration.
professionalism, courtesy, efficiency
Kevin was excellent with service and accommodating my needs. His communication was great and he made me feel like a valued customer
The car was taken in at the exact time and was ready slightly before it was scheduled.
Easy, timely and efficient
Good customer service
The service and professionalism from all staff is first class and way above other companies and Darren is always extremely helpful
I was told my car needed a service on day unexpectedly and they were able to do that
Great service. Friendly staff.
I purchased the car from Martin at who works at Chigwell. He met me when my car was due for a service and now we are looking at getting a car for my wife. First class service! Will defo be buying another BMW and using Martin again!
Service done to my satisfaction
in light of COVID-19, the service was good
I've used Sytner Chigwell a couple of times recently and I've been dealt with by Jackie Everett and she has been fantastic.
Tony Treanor and Tennyson Henry gave me first class service when my vehicle was being repaired
Very professional and easy to deal with.
It was a really fast turnaround with replacing the two turbos in just two days time. It was expected to take 5 days to arrive but in the end it was done in a satisfactory time.
Tennyson saw everything was taken care of. The service was impeccable
The overall service was good. No complaints.
The staff were great to deal with.
Craig was very helpful and took me every step of the way, really excellent service from every team member I spoke to that day
Job done well
Service Advisor who looked after me on the day of my visit Wasim Ahmed, great and very professional to what my car was being bought in for. He got car promptly taken for its service and as promised got the car back to me on the time specified.
In trying circumstances Sytner Chigwell has maintained its excellent standards. I never feel 'short changed' on all my service visits here
Very satisfied mechanics brilliant advisors excellent friendly and very efficient
efficient and quick service
The car was in for a while you wait service and was ready on time within the window stated on booking.
People are very polite and professional
service rendered as requested
I had an appointment for a recall which was dealt with promptly and I was notified when my car was ready to collect
They did what they promised at a reasonable price
The engineer was very professional and courtious
Helpful staff and customer services
Completed on time
Again no wasted time good service The service manager was very polite and efficient and kept us up dated as work proceeded
Always a good service from start to finish - Being helped by Reggie is always a pleasure - great customer service and super knowledgeable.
They are very professional
Staff were very welcoming. Craig dealt with overseeing the first service of our BMW F30 in an excellent and professional way. The car was ready to pick up within the quoted time slot.
From booking the car in to collection, everything was done in a professional manner.
Great service and wonderful manager
Everything was absolutely straightforward...!
Quick and efficient
f I have a concern it is always promptly dealt with, the staff are also all very friendly and approachable.
I am satisfied of this service.
Good customer service and professionalism
Always been very good
Always get speedy bookings and work completed to a high standard.
I was greeted by Tony Treanor, who was helpful, knowledgeable and answered any questions that I had. He also took time to provide me with updates while the work was being completed.
Fantastic service from Craig McDonald & highly recommend to all.
Very helpful, and quick turnaround
Staff are friendly
Was kept informed by Darren about upto date info with the parts order and any delays to them along with carrying out of the repairs. A full health check on the vehicle was done and sent via video link with impartial advisory without any hard sell
The Staff there are very professional and pleasant.
Wasim who was looking after my car was very professional and helpful.
Great service by Mr Henry and the Sytner Chigwell Service team.
I was satisfied
Because it was a outstanding
Service carried out in a very short time frame, which was very important
Due to the excellent customer received from Waseem regarding my service.
Reggie! Give him a bonus
Convenient location and efficient service.
I was charged for my service despite having a service pack
because i was very satisfied
Wesley Baker was a pleasure to meet. He made us understand the pros and cons of everything I had choose. I am a very picky person and he was ever soo patient and understanding with constant smile.
Just handled well considering the Covid situation
The presentation of the Car was excellent better in fact than I have had with new cars recently ( I change each year as a rule). All paperwork etc was delt was quickly and no problems arose.
Martin did all I asked for and more , top man
Tia Stephenson was very hospitable and welcoming, she was happy to answer any concerns or questions I had, and was passionate about finding the right car for me.
Fully sstisfied with process
Excellent advice and guidance provided by the Sales Manager, Eugene Amanquah
Having already bought two cars from the Chigwell dealership, I was well looked after by the sales and service team.
My sales rep was great and went the extra mile for me.
Very satisfied customer!!
I was updated regularly prior to collecting the car. The sales executive was particularly pro-active and informative at all stages of the process
I purchased my car (cash buy) from bmw sytner chigwell and the sales executive, Hayder Zulfiqar, was very knowledgeable and knew exactly what i was looking for. He made this purchase quick and easy and within one week i had the car on my driveway.
I understand that sales is about selling cars but Tim was helpful throughout the car selection, was always available to assist with any of my ridiculous questions and also when I picked the car up, explaining everything precisely
delivery of vehicle before expected date. And an absolute dream car to drive.
Well organised, thoroughly professional and stuck to timelines.
Delivery on time. No unnecessary waiting around
Considering Covid. everything was well organised and efficient