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ABOUT CENTRE SYTNER CHIGWELL

We are committed to providing you with the highest possible standard of customer service.

Meet the team

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Peter Chadwick

Head of Business

Harry Hitchcock

Sales Manager

Matthew Waller

Used Car Sales Manager

Kaya Soydan

Senior Business Manager

Mark Maxwell

Business Manager

Rahul Sood

Business Manager

Martin Roberts

New Car Sales Executive

Thomas O'Hara

Corporate Sales Manager

Tia Stephenson

Used Car Sales Executive

Andrew Koliardos

Used Car Sales Executive

Asif Siddiqui

Used Car Sales Executive

Dayna Ferrier

Sales Executive

James Parson

Used Car Sales Executive

Joy Adelekan

Used Car Sales Executive

Eugene Amanquah

Used Car Sales Executive

Danny Garner

Used Car Sales Executive

Abid Mahmood

Used Car Sales Executive

Nick Horwood

New Car Sales Executive

Tim Shackleton

New Car Sales Executive

Wesley Baker

New Car Sales Executive

Hayder Zulfiqar

New Car Sales Executive

Paul Trotter

Service Manager

Tennyson Henry

Assistant Service Manager

Richard Rock

Assistant Service Manager

James Shepherd

Parts Manager

Frank Butler

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Very quick efficient

Service

I was attended by the staff and the work was done nicely and within the time . The charges were also very reasonable . I was quite happy with the service .

Service

The issues were diagnosed and remedied quickly with an honest assessment

Service

Great service and my cars are always looked after properly.

Service

Very good dealer

Service

Everything is clearly explained, and work is scheduled quickly

Service

Easy and not too much waiting around

Service

I always used this garage

Service

Service carried out very efficiently

Service

From the outset everything was performed in a professional manner. I was kept in the picture at each stage.

Service

Dealt with in a professional and efficient manner.

Service

Five stars

Service

Comfortable waiting area. Prompt work to a high standard.

Service

Service not bad

Service

Consistently a very welcoming, helpful and efficient service with high quality communication.

Service

I've had quite a few new and nearly new cars which have required the interaction of main dealers. Out of all service agents I've interacted with i can say without any doubt the gentlemen (apologies i can't remember his name) was the best so far!

Service

Because the experience was first class, smooth without hassle & professional & good enough for me to end up buying a car even though my initial visit was for service work.

Service

Again Gareth jenkinson made me content with the reapirs

Service

Helpful service.

Service

Servicing has been easy to use, convenient location and reliable

Service

Done our service efficiently

Service

Again excellent service and continuous update on the repair work.

Service

A massive improvement from my previous experiences here and felt alot more personal and customer focused by the team.

Service

My vehicle repair was quick and efficient and also resolved the issues I what I was experiencing. Really glad problems is solved.

Service

Good communication and all issues resolved first time.

Service

friendly, good service, free drinks just when i need it. prompt service without delay.

Service

Easy to book, easy to drop off, video updates and clear telephone communications. What's not to like!!

Service

Good experience with polite staff

Service

happy with service

Service

Efficient process

Service

Really good service from all staff.

Service

Easy, friendly and COVID safe service

Service

Very friendly and helpful staff. job don withing time slot

Service

The servicing department are fantastic, always very communicative and I trust them to do the right thing, at the best possible price.

Service

Prices are high but rest all good.

Service

Very understanding & helpful

Service

I'm satisfied with service staff

Service

I was kept informed of progress whilst they investigated my car. This was important to me, as I am the driver for my husband.

Service

Served very fast also I had a call day after to check if is all ok

Service

Already stated

Service

Good service. Professional

Service

Sytner Chigwell always provides the best service, at a price that is fair for the outstanding service I receive. The team are always helpful and explain what it wrong (as a petrolhead I appreciate)

Service

Good staff easy no hassles

Service

Looked after by Reggie keeper me informed very friendly

Service

Kevin Lewis was very helpful and resolved an issue very quickly

Service

Great customer service with the guys at Sytner. Always quick to respond and support.

Service

because I was completely satisfied

Service

Customer service, professional approach

Service

Very happy as always, having an allocated service engineer and video of service carried out is brilliant

Service

During the day and post service Macey really helped me get the service information I wanted for the car. Each time I contacted her she responded in a timely manner and respond to my questions.

Service

They did a great job. Kept me informed all of the way. Darren and Suly were extremely helpful.

Service

Easy to approach and attention to detail

Service

Love BMW, was always my dream car and now I cant imagine driving anything else to be honest.

Service

They are always great when handling my Vehicle

Service

I was considered with Covid situation and not kept longer than needed

Service

Professional services

Service

They did what was required

Service

The service went as predicted in a timely manner.

Service

The staff are very helpful, friendly and professional.

Service

The service advisor Craig McDonald was very honest, caring & tried his very best to get me a good discount on the work that was carried out on my vehicle. He kept me informed of progress & could understand my frustration.

Service

professionalism, courtesy, efficiency

Service

Very helpful staff professional

Service

Good customer service

Service

Easy, timely and efficient

Service

The car was taken in at the exact time and was ready slightly before it was scheduled.

Service

Kevin was excellent with service and accommodating my needs. His communication was great and he made me feel like a valued customer

Service

The service and professionalism from all staff is first class and way above other companies and Darren is always extremely helpful

Service

Reliable service

Service

I was told my car needed a service on day unexpectedly and they were able to do that

Service

Great service. Friendly staff.

Service

They did their best even though we're going through this Covid-19

Sales

My experience was very efficient and I was very pleased. The entire transaction was complete within 3-4 days.

Sales

From entering the car showroom I was always look after by the BMW staff who were all friendly and accommodating. Always kept informed and updated by Hayder and Tim

Sales

Great client care from James Parson who was attentive, professional, appropriately friendly and couldn't do enough to help. Also good service from his manager Tim Shackleton

Sales

Brilliant experience! Cannot find anything to fault.

Sales

Terrific Sales Person

Sales

Very very pleased with our experience. Thanks to Wesley and Rashid!

Sales

Friendly and convenient handover

Sales

Mr Nick Horwood and Mr Mark Maxwell were amazing with the service and customer care. Mr Horwood made me a great offer on my par exchange and he managed to offer me an amazing deal for the ne car. Mr Maxwell did look after me on the financial side.

Sales

Car and staff was ready before I got there. I signed in quick admin and I was good to go. Love it.

Sales

The sales man has always been very helpful

Sales

Communication with all the staff was very good. Car arrived very quickly and handover has easy.

Sales

Nick communicated at every level. There were delays due to Covid and we were called on a regular basis

Sales

All expectations met

Sales

Just really nice all explained well

Sales

Wesley Baker was a pleasure to meet. He made us understand the pros and cons of everything I had choose. I am a very picky person and he was ever soo patient and understanding with constant smile.

Sales

Same as previous. Great customer service from Wesley.

Sales

Just handled well considering the Covid situation

Sales

The presentation of the Car was excellent better in fact than I have had with new cars recently ( I change each year as a rule). All paperwork etc was delt was quickly and no problems arose.

Sales

Martin did all I asked for and more , top man

Sales

Tia Stephenson was very hospitable and welcoming, she was happy to answer any concerns or questions I had, and was passionate about finding the right car for me.

Sales

Fully sstisfied with process

Sales

Excellent advice and guidance provided by the Sales Manager, Eugene Amanquah

Sales

Having already bought two cars from the Chigwell dealership, I was well looked after by the sales and service team.

Sales

My sales rep was great and went the extra mile for me.