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Very quick efficient
I was attended by the staff and the work was done nicely and within the time . The charges were also very reasonable . I was quite happy with the service .
The issues were diagnosed and remedied quickly with an honest assessment
Great service and my cars are always looked after properly.
Very good dealer
Everything is clearly explained, and work is scheduled quickly
Easy and not too much waiting around
I always used this garage
Service carried out very efficiently
From the outset everything was performed in a professional manner. I was kept in the picture at each stage.
Dealt with in a professional and efficient manner.
Comfortable waiting area. Prompt work to a high standard.
Service not bad
Consistently a very welcoming, helpful and efficient service with high quality communication.
I've had quite a few new and nearly new cars which have required the interaction of main dealers. Out of all service agents I've interacted with i can say without any doubt the gentlemen (apologies i can't remember his name) was the best so far!
Because the experience was first class, smooth without hassle & professional & good enough for me to end up buying a car even though my initial visit was for service work.
Again Gareth jenkinson made me content with the reapirs
Servicing has been easy to use, convenient location and reliable
Done our service efficiently
Again excellent service and continuous update on the repair work.
A massive improvement from my previous experiences here and felt alot more personal and customer focused by the team.
My vehicle repair was quick and efficient and also resolved the issues I what I was experiencing. Really glad problems is solved.
Good communication and all issues resolved first time.
friendly, good service, free drinks just when i need it. prompt service without delay.
Easy to book, easy to drop off, video updates and clear telephone communications. What's not to like!!
Good experience with polite staff
happy with service
Really good service from all staff.
Easy, friendly and COVID safe service
Very friendly and helpful staff. job don withing time slot
The servicing department are fantastic, always very communicative and I trust them to do the right thing, at the best possible price.
Prices are high but rest all good.
Very understanding & helpful
I'm satisfied with service staff
I was kept informed of progress whilst they investigated my car. This was important to me, as I am the driver for my husband.
Served very fast also I had a call day after to check if is all ok
Good service. Professional
Sytner Chigwell always provides the best service, at a price that is fair for the outstanding service I receive. The team are always helpful and explain what it wrong (as a petrolhead I appreciate)
Good staff easy no hassles
Looked after by Reggie keeper me informed very friendly
Kevin Lewis was very helpful and resolved an issue very quickly
Great customer service with the guys at Sytner. Always quick to respond and support.
because I was completely satisfied
Customer service, professional approach
Very happy as always, having an allocated service engineer and video of service carried out is brilliant
During the day and post service Macey really helped me get the service information I wanted for the car. Each time I contacted her she responded in a timely manner and respond to my questions.
They did a great job. Kept me informed all of the way. Darren and Suly were extremely helpful.
Easy to approach and attention to detail
Love BMW, was always my dream car and now I cant imagine driving anything else to be honest.
They are always great when handling my Vehicle
I was considered with Covid situation and not kept longer than needed
They did what was required
The service went as predicted in a timely manner.
The staff are very helpful, friendly and professional.
The service advisor Craig McDonald was very honest, caring & tried his very best to get me a good discount on the work that was carried out on my vehicle. He kept me informed of progress & could understand my frustration.
professionalism, courtesy, efficiency
Very helpful staff professional
Good customer service
Easy, timely and efficient
The car was taken in at the exact time and was ready slightly before it was scheduled.
Kevin was excellent with service and accommodating my needs. His communication was great and he made me feel like a valued customer
The service and professionalism from all staff is first class and way above other companies and Darren is always extremely helpful
I was told my car needed a service on day unexpectedly and they were able to do that
Great service. Friendly staff.
They did their best even though we're going through this Covid-19
My experience was very efficient and I was very pleased. The entire transaction was complete within 3-4 days.
From entering the car showroom I was always look after by the BMW staff who were all friendly and accommodating. Always kept informed and updated by Hayder and Tim
Great client care from James Parson who was attentive, professional, appropriately friendly and couldn't do enough to help. Also good service from his manager Tim Shackleton
Brilliant experience! Cannot find anything to fault.
Terrific Sales Person
Very very pleased with our experience. Thanks to Wesley and Rashid!
Friendly and convenient handover
Mr Nick Horwood and Mr Mark Maxwell were amazing with the service and customer care. Mr Horwood made me a great offer on my par exchange and he managed to offer me an amazing deal for the ne car. Mr Maxwell did look after me on the financial side.
Car and staff was ready before I got there. I signed in quick admin and I was good to go. Love it.
The sales man has always been very helpful
Communication with all the staff was very good. Car arrived very quickly and handover has easy.
Nick communicated at every level. There were delays due to Covid and we were called on a regular basis
All expectations met
Just really nice all explained well
Wesley Baker was a pleasure to meet. He made us understand the pros and cons of everything I had choose. I am a very picky person and he was ever soo patient and understanding with constant smile.
Same as previous. Great customer service from Wesley.
Just handled well considering the Covid situation
The presentation of the Car was excellent better in fact than I have had with new cars recently ( I change each year as a rule). All paperwork etc was delt was quickly and no problems arose.
Martin did all I asked for and more , top man
Tia Stephenson was very hospitable and welcoming, she was happy to answer any concerns or questions I had, and was passionate about finding the right car for me.
Fully sstisfied with process
Excellent advice and guidance provided by the Sales Manager, Eugene Amanquah
Having already bought two cars from the Chigwell dealership, I was well looked after by the sales and service team.
My sales rep was great and went the extra mile for me.