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ABOUT CENTRE SYTNER CHIGWELL

We are committed to providing you with the highest possible standard of customer service.

Meet the team

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Peter Chadwick

Head of Business

Harry Hitchcock

Sales Manager

Matthew Waller

Used Car Sales Manager

Kaya Soydan

Senior Business Manager

Mark Maxwell

Business Manager

Rahul Sood

Business Manager

Martin Roberts

New Car Sales Executive

Thomas O'Hara

Corporate Sales Manager

Tia Stephenson

Used Car Sales Executive

Andrew Koliardos

Used Car Sales Executive

Asif Siddiqui

Used Car Sales Executive

Dayna Ferrier

Sales Executive

James Parson

Used Car Sales Executive

Joy Adelekan

Used Car Sales Executive

Eugene Amanquah

Used Car Sales Executive

Danny Garner

Used Car Sales Executive

Abid Mahmood

Used Car Sales Executive

Nick Horwood

New Car Sales Executive

Tim Shackleton

New Car Sales Executive

Wesley Baker

New Car Sales Executive

Hayder Zulfiqar

New Car Sales Executive

Paul Trotter

Service Manager

Tennyson Henry

Assistant Service Manager

Richard Rock

Assistant Service Manager

James Shepherd

Parts Manager

Frank Butler

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good staff easy no hassles

Service

Sytner Chigwell always provides the best service, at a price that is fair for the outstanding service I receive. The team are always helpful and explain what it wrong (as a petrolhead I appreciate)

Service

Looked after by Reggie keeper me informed very friendly

Service

Great customer service with the guys at Sytner. Always quick to respond and support.

Service

Kevin Lewis was very helpful and resolved an issue very quickly

Service

Customer service, professional approach

Service

because I was completely satisfied

Service

Very happy as always, having an allocated service engineer and video of service carried out is brilliant

Service

They did a great job. Kept me informed all of the way. Darren and Suly were extremely helpful.

Service

Easy to approach and attention to detail

Service

During the day and post service Macey really helped me get the service information I wanted for the car. Each time I contacted her she responded in a timely manner and respond to my questions.

Service

They are always great when handling my Vehicle

Service

Love BMW, was always my dream car and now I cant imagine driving anything else to be honest.

Service

Professional services

Service

I was considered with Covid situation and not kept longer than needed

Service

They did what was required

Service

The service went as predicted in a timely manner.

Service

The staff are very helpful, friendly and professional.

Service

Very helpful staff professional

Service

The service advisor Craig McDonald was very honest, caring & tried his very best to get me a good discount on the work that was carried out on my vehicle. He kept me informed of progress & could understand my frustration.

Service

professionalism, courtesy, efficiency

Service

Kevin was excellent with service and accommodating my needs. His communication was great and he made me feel like a valued customer

Service

The car was taken in at the exact time and was ready slightly before it was scheduled.

Service

Easy, timely and efficient

Service

Good customer service

Service

The service and professionalism from all staff is first class and way above other companies and Darren is always extremely helpful

Service

Reliable service

Service

I was told my car needed a service on day unexpectedly and they were able to do that

Service

Great service. Friendly staff.

Service

I purchased the car from Martin at who works at Chigwell. He met me when my car was due for a service and now we are looking at getting a car for my wife. First class service! Will defo be buying another BMW and using Martin again!

Service

Service done to my satisfaction

Service

in light of COVID-19, the service was good

Service

I've used Sytner Chigwell a couple of times recently and I've been dealt with by Jackie Everett and she has been fantastic.

Service

Tony Treanor and Tennyson Henry gave me first class service when my vehicle was being repaired

Service

Very professional and easy to deal with.

Service

It was a really fast turnaround with replacing the two turbos in just two days time. It was expected to take 5 days to arrive but in the end it was done in a satisfactory time.

Service

Tennyson saw everything was taken care of. The service was impeccable

Service

The overall service was good. No complaints.

Service

The staff were great to deal with.

Service

Craig was very helpful and took me every step of the way, really excellent service from every team member I spoke to that day

Service

great service

Service

Job done well

Service

Service Advisor who looked after me on the day of my visit Wasim Ahmed, great and very professional to what my car was being bought in for. He got car promptly taken for its service and as promised got the car back to me on the time specified.

Service

In trying circumstances Sytner Chigwell has maintained its excellent standards. I never feel 'short changed' on all my service visits here

Service

Very satisfied mechanics brilliant advisors excellent friendly and very efficient

Service

efficient and quick service

Service

The car was in for a while you wait service and was ready on time within the window stated on booking.

Service

People are very polite and professional

Service

service rendered as requested

Service

I had an appointment for a recall which was dealt with promptly and I was notified when my car was ready to collect

Service

They did what they promised at a reasonable price

Service

Very professional

Service

The engineer was very professional and courtious

Service

Helpful staff and customer services

Service

Completed on time

Service

Again no wasted time good service The service manager was very polite and efficient and kept us up dated as work proceeded

Service

Great communication

Service

Good service

Service

Always a good service from start to finish - Being helped by Reggie is always a pleasure - great customer service and super knowledgeable.

Service

They are very professional

Service

Staff were very welcoming. Craig dealt with overseeing the first service of our BMW F30 in an excellent and professional way. The car was ready to pick up within the quoted time slot.

Service

From booking the car in to collection, everything was done in a professional manner.

Service

Great service and wonderful manager

Service

Everything was absolutely straightforward...!

Service

Quick and efficient

Service

f I have a concern it is always promptly dealt with, the staff are also all very friendly and approachable.

Service

I am satisfied of this service.

Service

Good customer service and professionalism

Service

Always been very good

Service

Always get speedy bookings and work completed to a high standard.

Service

I was greeted by Tony Treanor, who was helpful, knowledgeable and answered any questions that I had. He also took time to provide me with updates while the work was being completed.

Service

Fantastic service from Craig McDonald & highly recommend to all.

Service

Very helpful, and quick turnaround

Service

Staff are friendly

Service

Was kept informed by Darren about upto date info with the parts order and any delays to them along with carrying out of the repairs. A full health check on the vehicle was done and sent via video link with impartial advisory without any hard sell

Service

The Staff there are very professional and pleasant.

Service

Wasim who was looking after my car was very professional and helpful.

Service

Great service by Mr Henry and the Sytner Chigwell Service team.

Service

I was satisfied

Service

Excellent

Service

Because it was a outstanding

Service

Service carried out in a very short time frame, which was very important

Service

Due to the excellent customer received from Waseem regarding my service.

Service

Reggie! Give him a bonus

Service

Convenient location and efficient service.

Service

I was charged for my service despite having a service pack

Service

because i was very satisfied

Service

Wesley Baker was a pleasure to meet. He made us understand the pros and cons of everything I had choose. I am a very picky person and he was ever soo patient and understanding with constant smile.

Sales

Just handled well considering the Covid situation

Sales

The presentation of the Car was excellent better in fact than I have had with new cars recently ( I change each year as a rule). All paperwork etc was delt was quickly and no problems arose.

Sales

Martin did all I asked for and more , top man

Sales

Tia Stephenson was very hospitable and welcoming, she was happy to answer any concerns or questions I had, and was passionate about finding the right car for me.

Sales

Fully sstisfied with process

Sales

Excellent advice and guidance provided by the Sales Manager, Eugene Amanquah

Sales

Having already bought two cars from the Chigwell dealership, I was well looked after by the sales and service team.

Sales

My sales rep was great and went the extra mile for me.

Sales

Very satisfied customer!!

Sales

I was updated regularly prior to collecting the car. The sales executive was particularly pro-active and informative at all stages of the process

Sales

I purchased my car (cash buy) from bmw sytner chigwell and the sales executive, Hayder Zulfiqar, was very knowledgeable and knew exactly what i was looking for. He made this purchase quick and easy and within one week i had the car on my driveway.

Sales

Great car

Sales

I understand that sales is about selling cars but Tim was helpful throughout the car selection, was always available to assist with any of my ridiculous questions and also when I picked the car up, explaining everything precisely

Sales

Excellent!!

Sales

Excellent

Sales

delivery of vehicle before expected date. And an absolute dream car to drive.

Sales

Well organised, thoroughly professional and stuck to timelines.

Sales

Delivery on time. No unnecessary waiting around

Sales

Considering Covid. everything was well organised and efficient