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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
813 ratings and 352 comments received in the last 90 days.
09 October 2024
Haydar understands customer needs and requirements and tailors the service to match exactly
08 October 2024
Good communication, identified my requirements and got me a good deal
06 October 2024
Great support and communication from salesperson - Phil Wallington. Smooth process throughout
05 October 2024
Haymish was very patient with me as I suffer from very bad anxiety, so I was very nervous and found it hard to talk. When ordering the car he went through all the features and available options on the car.
03 October 2024
Very good
02 October 2024
I was very positively surprised at how good the experience was as my local BMW dealer doesn't provide a great customer experience. The new car was in the showroom ready for me to collect and I think this was an excellent way of presenting it
02 October 2024
Very satisfied with the service and delivery of my new car
01 October 2024
The assistance from Nick Horwood was A*
01 October 2024
Amazing
01 October 2024
The experience from entering BMW Chigwell was welcoming. Professionalism shown from reception through to sales advisor
30 September 2024
Philip was very attentive and helpful, going over every part of the process, and answering all questions I had.
29 September 2024
Very approachable staff and explanation was extra clearly
29 September 2024
Excellent service throughout - made to feel like a valued customer and prompt delivery of the car
29 September 2024
Jakir was so helpful and explained everything so well.
27 September 2024
Made to feel special and everything was clearly explained
26 September 2024
Excellent
26 September 2024
I was feeling unvalued as a long time and regular purchaser, i saw Nick Horwood at chigwell and he was super helpful and professional, he went above to help me feel valued again, and i purchased another X3 when i had virtually made up my mind not to.
24 September 2024
The dealership was great! Amazing Customer service, advice, and helped with any questions I had to answer and I had over 100 questions to ask they answered them all professionally. Well impressed. Thank you Bmw
22 September 2024
The car was collected by my dad who advised the process was easy and efficient, with Phil ensuring all documentation had been signed by myself prior to his arrival. Delivery of the vehicle vs collection would have made it even better!
22 September 2024
Great salesman who helped us every step of the way. We made the deal on the Monday and the car was ready to collect on the Thursday. Very efficient.
22 September 2024
Upon the handover everything was clearly explained. Left the showroom feeling excited about driving my new car.
20 September 2024
Very helpful
17 September 2024
Friendly and professional service throughout from Hayder and Amedeo. Could not fault them.
17 September 2024
Easily contacted and quick turn around
14 September 2024
From the initial discussion of which BMW model to choose until the delivery of my vehicle, the assistance and service I received was spectacular.
12 September 2024
All straight forward and easy to deal with
12 September 2024
There was a few nice touches when I collected my new car which made it more of an event
11 September 2024
The experience from first contact to delivery of the car was great. Everything was explained clearly by my Sales Person (Phil Wallington) - he did an excellent job at setting expectations and keeping the communication going, proactively providing etc
11 September 2024
Easy to purchase
10 September 2024
It was a really quick process from choosing a model we liked, finding a suitable car which was available, and getting it delivered. The after care has also been great.
10 September 2024
No issues, seamless pickup and great service.
10 September 2024
Great service
09 September 2024
Hayder took the time to run through the car with me so I could get the most out of my vehicle.
05 September 2024
Nothing too much trouble. All calls returned promptly and all questions answered. It's what I have become used to from Sytner and am pleased that their high standards are maintained
05 September 2024
Informative and brilliant service
04 September 2024
Personable, reactive and genuine services from Sytner Loughton and Hayder
04 September 2024
Sytner Chigwell were excellent. Martin did a great job and kept me well informed during the buying process
04 September 2024
Everything was easy and smooth, there were no delays and we were kept updated.
04 September 2024
Very prompt service.
29 August 2024
Good communication from Phillip.
28 August 2024
Honest and straight forward thanks to Nick
28 August 2024
Phil and Amedeo went above and beyond customer service etiquette
25 August 2024
I saw the car before it was valeted. It had the package on the car, I asked if they could keep the sticker on the logo on. They kept that promise and it was a very nice and classy experience. Big thank you to Hayder and Minnie!
22 August 2024
It was a very quick process from purchasing my new car to picking it up. Everything was easy to complete and very happy when picking up my new car.
20 August 2024
Very easy to deal with
18 August 2024
Delivered incredibly quickly and whole process easy and smooth
15 August 2024
Haymish was great during the handover making me and my mother feel very welcome and explaining everything that is needed patiently. I really liked that the car gets to be driven out of the showroom. Thanks to Haider too for the support.
15 August 2024
Great service very quick and efficient, Amedio Messoudi the sales assistant who helped me was so helpful!
15 August 2024
Haymish was very helpful and answered all the questions I had. He was very thorough at handover
14 August 2024
Very good communication with Bilal and comprehensive demonstration of car on handover
10 August 2024
Nick took good care of me. Keeping me up to date with latest developments. He was a pleasure to work with
10 August 2024
Very purchase part exchange delivery paperwork all went smoothly a real can-do attitude is practised here
09 August 2024
Everyone i dealt with were courteous friendly and professional. Mark Maxwell who handled the majority of my purchase was fantastic.
07 August 2024
Handover was very smooth, the staff really helped me get used to my new car.
07 August 2024
our customer adviser Nick holden was very good in keeping us informed of the car e.g at what stage the car was at . until the delivery of the car .
05 August 2024
The car came a lot earlier than anticipated!
05 August 2024
Very efficient service.
02 August 2024
Very professional service.
02 August 2024
I am completely satisfied with Sytner Chigwell BMW with getting my new car. Phillip Wallington was extremely helpful right from the beginning with selecting my car, keeping me updated frequently throughout the process and arranging delivery of my car
02 August 2024
Just great service and very friendly staff
31 July 2024
Smooth service
29 July 2024
They were very helpful
23 July 2024
It was so comfortable with support not pressure.
15 October 2024
Booked for a vehicle inspection, break fluid check and MOT ONLY and selected options/charge at time of booking. Sytner decided to upgrade to a full service without confirming so we were 'surprised' by a larger bill when we went to collect the car
15 October 2024
Jandra Lukaite at Sytner Chigwell was very helpful in understanding my situation with my vehicle and having to go back and forth with the same problem. She went beyond what I expected. Asset to the team
14 October 2024
Very statisfied as helpful staff
14 October 2024
pleased with service
14 October 2024
Everything done completely. Car cleaned.
14 October 2024
Helpful technician dealing with the car service and answering any queries relating to the service.
14 October 2024
Very helpful
14 October 2024
Had to go back to fix an issue that occurred after the recall/service. Not ideal given the resulting inconvenience, but that said, the problem was fully owned by the Service team and resolved the following day
14 October 2024
Fairly satisfied with the service. The only downside is I'm still waiting to hear back about a price for a part on my car. Apart from that everything else is fine.
13 October 2024
Good quality service, Appointment booked very easily. Staff are very efficient and answer the telephone calls quickly.
13 October 2024
No issues of note
13 October 2024
From the beginning till the end, I have noticed that the receptionist was very friendly and the person took care of the service kept informing updates and answering all our questions. He was extremely friendly and helpful.
13 October 2024
I believe that Sytner went above and beyond. Although the fault wasn't located to put right, given the fault disappeared whilst in their care, every effort was made to find the fault. The fault has since not reappeared thankfully.
12 October 2024
sales advisor needs to be professional and show a friendly attitude, charging me for Ad Blue & NOT setting the pressures was very unprofessional of the BMW brand, baring in mind the issues I've already had; thats certainly not acceptable.
12 October 2024
Brilliant service all around
11 October 2024
I was extremely satisfied with the service provided by BMW Sytner Chigwell. The entire process was smooth and efficient, and the team addressed the issue promptly. I received regular updates throughout, and they even followed up with a call afterward
10 October 2024
Took car back for a recall was given a lovely pan vehicle, customer service was lovely
09 October 2024
I have been visiting here for the past 10 years and I have never had any issues.
09 October 2024
Happy with work carried out and after care service also
09 October 2024
From booking to collecting the car the experience has great
08 October 2024
All is Good but i mention one thing that when i made the service booking for X5 GO5 M50i for first time. On the drop of day i received a call from customer service that they dont have a part so my car is stuck 2 days on service center.
08 October 2024
Mark was great and really helpful through the whole procedd
08 October 2024
I choose to do business at Sytner Chigwell because of how I get treated as a customer hence why I keep going back
08 October 2024
Kevin and the Team very efficient, good communication. Quick turnaround
08 October 2024
The service is always excellent. Craig called me soon after I brought my car in and again later on to update me on some additional work that needed to be done.
06 October 2024
Very pleased with service from start to end
06 October 2024
After every visit to the garage, new issues appear with the car caused by the mechanics. Things not connected or connected improperly. New dashboard and has damage on it.The navigation screen has been scratched, and other new scratches inside the car
05 October 2024
As always, an absolutely efficient, professional and customer focused service provided from the initial phone call to book my vehicle in through to the moment I drove it away after the service recall
05 October 2024
Everything went smoothly within the time frame
05 October 2024
Very satisfied
05 October 2024
Quick efficient and friendly service
04 October 2024
Straight forward service
03 October 2024
As before, everything was excellent
03 October 2024
Booking was straight forward and my service advisor Mark explained everything and kept me updated. Overall I received excellent service from Mark amd the rest of the team.
03 October 2024
Very efficient
03 October 2024
very good customer service. Especially Wasim has been dealing with my car repairs and services... very efficient and on point... will recomend him again.
03 October 2024
Great customer service
02 October 2024
Service team was outstanding thanks to Richard and the team
01 October 2024
All the required services were done and my car washed / cleaned.
01 October 2024
Quick, good service
01 October 2024
Good service , with a smile and as per scheduled time
01 October 2024
All went well and on time.
30 September 2024
Richard was very helpful and a pleasure to deal with.
30 September 2024
Very good service
30 September 2024
soon service
30 September 2024
Abby's provided a good professional customer service. Kept me updated. A bit of a let down on the loan vehicle, can do with a wash.
30 September 2024
Everything to expectations
29 September 2024
I was looked after really well and always notified with everything going on about the vehicle.
29 September 2024
I just feel the things could have gone better and not have to sit and wait a further 2.5 hours the next day
29 September 2024
Very satisfied
29 September 2024
You let me drive out of BMWSytner Loughton with a dangerous Steering Wheel fault still not fixed , that's putting me in Danger now the steering wheel is stuck in a locked position now I can't drive the car. This will be my last BMW.
29 September 2024
Excellent support from the Sytner Bodyshop team . Dylan, Jackie and Sean were all fantastic
29 September 2024
They have supported me very well when I was there.
28 September 2024
Everything was vary good
28 September 2024
The lady that dealt with me was very helpful and informed me of everything that I needed to know
28 September 2024
Always get the best from Amy and Macy
28 September 2024
Efficient
27 September 2024
Very good service
27 September 2024
Yes, honest assessment and quality work
27 September 2024
I was phoned before any work was done and phoned work was completed
26 September 2024
Service team working very hard and they do a good job
25 September 2024
Fast and professional service.
25 September 2024
I am giving five star because my expectation was met at the moment I have no issue after the service I hope nothing happened.
24 September 2024
Abbie was great, polite and excellent customer service.
24 September 2024
High level of service and interest
24 September 2024
I'm happy I got my car fixed and back to quickly. Amy was helpful thanks
24 September 2024
Very helpful and efficient.
23 September 2024
Most experiences with Chigwell have been pleasant and very good customer service
23 September 2024
Organised and efficient
22 September 2024
See above
22 September 2024
Abbie was very helpful, explained how long the works were likely to take and kept me updated throughout.
22 September 2024
Very pleased with total experience
22 September 2024
Because your sytner bmw
21 September 2024
Professional service.
21 September 2024
Easy access, good friendly and efficient staff. Good communication.
21 September 2024
Great friendly service
21 September 2024
Work was fine and staff courteous
20 September 2024
The people that cleaned the car did not do so to the usual standard I have been accustomed to and totally forgot to clean the boot space of which I purposely left clear for cleaning
20 September 2024
**Review of BMW Service Experience** I recently took my car to a BMW service center, and while I have always appreciated the quality of BMW vehicles, my latest experience with their service department left me feeling quite disappointed. Upon arriva
20 September 2024
Disgusted! No stars. Repeatedly lied to. You do not deserve to be in business.
19 September 2024
It's a 5 star service. Faultless.
19 September 2024
Kevin was looking after me whilst my car was in service, Kevin was professional in his job, service was due month later but he said Kevin said will find out from Alpha bet where there to carry out or not, service was carry out but again had to
19 September 2024
They dealt with my issue professionally
19 September 2024
It was professional, helpful and quick.
19 September 2024
All done satisfactory
18 September 2024
Nothing to add. All seamless
18 September 2024
Craig was extremely helpful and friendly.
18 September 2024
My service was dealt with in a timely manner
18 September 2024
I sent email twice, noone knew anything about it
17 September 2024
Service team and mechanics all top notch
17 September 2024
Very friendly and professional staff. Also enjoyed the £5 free voucher the receptionist gave me for a cafe near by.
17 September 2024
Very helpful staff
17 September 2024
Good customer service
16 September 2024
Excellent service by Sytner Chigwell staff. Not such a great experience trying to book the car in with the knew central booking service
16 September 2024
Excellent service and kind staffs
16 September 2024
Everything was completed to a high standard and on time
16 September 2024
The assistant I believe her name was Amy, was always very helpful. Always went out of her way to call and update about progress.
16 September 2024
Helpful staff and professional
16 September 2024
Very satisfied
15 September 2024
Quick turnaround, easy pick up and drop off. Video report was useful
15 September 2024
Craig was very helpful and provided fantastic service.
15 September 2024
They were good and thorough
14 September 2024
very satisfied everything is perfect very happy with the service
14 September 2024
2nd time I've had to use Sytner Chigwell for tyres in a month and yet again excellent service
14 September 2024
Car returned in perfect condition
14 September 2024
Trouble free. No reason to say otherwise
14 September 2024
My service advisor Mark was great, he kept me informed and made the process hassle free
14 September 2024
Service was OK but 3 days after my dashboard indicated that I should put One liter of engine oil.Why?
14 September 2024
Excellent customer service, thank you for your help
14 September 2024
Everything was done in a timely fashion and I was kept well informed
14 September 2024
Customer care, Comms during service
14 September 2024
Unable to confirm if the Injector cleaning solution I had asked for @£7.99 had been added. Person looking after my account said it had but in my opinion guessed it had as it was not on my invoice.
13 September 2024
Everything handled very efficiently
13 September 2024
They called me immediately to clarify a point on my service notes and had the car cleaned and ready for me at the end of the day. All round smooth service.
13 September 2024
Absolutely great, only issue would be to correct my name it is Kinsella not Kingfellow ??
12 September 2024
All my questions were answered
12 September 2024
Slightly long wait for handover on pick up but otherwise efficient - work advised clearly for next service.
11 September 2024
I was satisfied
11 September 2024
All explained to me including cost before work started
11 September 2024
Amy went above and beyond to satisfy the service I received
11 September 2024
All works completed on time.
11 September 2024
The check was undertaken in a timely manner. Video difficult to hear.
11 September 2024
Thank you for the complimentary cleaning of my car after my European tour - so sorry
10 September 2024
Polite & friendly staff.
10 September 2024
It was a smooth process.
10 September 2024
Car was sparkling clean once serviced
09 September 2024
All OK but repair estimate was incorrectly advised and I would have been charge a significantly higher price has i not queried the estimate
09 September 2024
Excellent staff and excellent service.
09 September 2024
The service advisor was extremely rude and did not resolve the issue I also have noticed that my cars bodywork was damaged while being serviced which has put me off returning to the dealership
09 September 2024
Caring and excellent customer service
09 September 2024
Every thing was relayed back to me perfectly
08 September 2024
Nice staff, waiting area is comfortable enough, decent coffee
08 September 2024
Work completed with no issues
07 September 2024
I'm always confident that my car is in good hands and will be looked after, with the appropriate work carried out to a very high standard.
07 September 2024
Friendly and efficient
07 September 2024
Prompt attention was paid to my concerns. Sandra was very helpful.
07 September 2024
Very good communication - everything was made as simple as possible for me on the day
03 September 2024
I didn't register for an MOT but it was due / revenue opportunity for you unless it was meant to be checked
03 September 2024
Love the complementary visual checks on the car. Five stars if services are a bit cheaper.
03 September 2024
I have received beyond amazing service from both Mark & Haider at the Chigwell branch. They have understood our needs/ wants and limits as customers and done all they can to deliver a truly tailored experience.
02 September 2024
Dan bushby was great to deal with
01 September 2024
Price as agreed prior to commencement of works Good Quality
01 September 2024
As I mentioned earlier, it was purely the customer service I recieved from Molly at BMW Chigwell I am completing this survey. She did absolutely amazing.
01 September 2024
It was completed on time and the customer service was excellent.
29 August 2024
Both Abbie & Reggie were very welcoming and kept me updated at all times.
29 August 2024
Always helpful
29 August 2024
Reggie Witham Was able to get me in at a convenient time, although not cheap it was made palatable by his assistance.
29 August 2024
Very kind and helpful staff
29 August 2024
Great communication
29 August 2024
Speedy and informative
29 August 2024
I was contacted with regular updates throughout the duration of works (about 1.5weeks). And all works was carried out under warranty. Jandra made the whole experience seem stress free.
28 August 2024
Really appreciated the video, confirming all well with the card and the reception was very helpful as well .
27 August 2024
I've consistently received high-standard service at Sytner BMW in Chigwell, from booking to handover. They thoroughly inspect my car and provide a video link detailing its health. I'm very happy with the service and will continue visiting the same de
26 August 2024
They communicated everything very well
26 August 2024
Very smooth with the way they dealt with everything
26 August 2024
Helpful
26 August 2024
Friendly service and completed within the allocated timeframe. Provided updates through the service.
26 August 2024
The service was overall very good. My only gripe was regarding run flat tyres. Not a great experience re having it replace and 2 weeks later it was punctured and told to replace with another one immediately. Very costly considering the cost of livin.
26 August 2024
If they had organised them selves my additional day off work could have been avoided. No urgency is shown in this, as the recall letter actually states that it is a dangerous fault.
25 August 2024
Servicing and process went smoothly without much waiting
25 August 2024
Good quality ??
25 August 2024
Good job
25 August 2024
I'm very happy with the service I received on the day. The lady at the reception desk was very polite and friendly , I forgot her name. I will gladly recommend Sytner BMW at Chigwell to friends
25 August 2024
Engineer explained all very clearly
24 August 2024
No problems
24 August 2024
Very happy with the service. From drop off to pick up it was a smooth and easy transition. The receptionist and service handler was very informative and pleased with how well it went.
24 August 2024
Very professional,
24 August 2024
The efficiency showed by the staff throughout my visit.
24 August 2024
Prompt notice of service requirements and service completion.
24 August 2024
Everything was perfect
22 August 2024
The lady who dealt with me was very professional and courteous. Great asset to the team :-)
22 August 2024
All staff superb
21 August 2024
This is a showroom where I bought my car the Customer Services great and the after sales treatment is superb and that's very important to me
21 August 2024
Overall experience was good no issues.
21 August 2024
Quick and efficient service
21 August 2024
Mark knows each and every customer and car. He is willing and to go an extra mile and resolving any concerns. I have never had to deal with a problem he is meant to solve in all my encounter with him in the past years I have been involved with him.
21 August 2024
Quick
21 August 2024
Very friendly and efficient
20 August 2024
Everyone idealt with was very professional. Abigail was simply the best in communication and knowledge.
20 August 2024
Perfect ??
20 August 2024
As above - a great service from start to finish with plenty of communication
19 August 2024
The service Manager was extremely professional and a pleasure to deal with.
19 August 2024
Helpful
19 August 2024
All staff we met from reception to sales staff were friendly. The sales team and finance team were knowledgeable, there was no pressure to buy, there was no forced friendliness and Erdem was genuinely interested what worked for us.
19 August 2024
Friendly staff and I was kept informed of progress
19 August 2024
Kevin acts very swiftly.
18 August 2024
Best dealership out there
18 August 2024
My car was checked and cleaned. Video showed items that needed to be replaced and serviced.
18 August 2024
Quick and efficient
17 August 2024
Advised me of work required and cost- repaired same day and kept to timescales. All staff were very polite and helpful
17 August 2024
Good customer service and excellent repair.
17 August 2024
All due to Abbie's great service
16 August 2024
Treated me readonably
16 August 2024
Excellent service will definitely be returning.
15 August 2024
Friendly staff
15 August 2024
Great. Work done and car washed is always a nice bonus
15 August 2024
Getting the complimentary car wash was great
15 August 2024
All the staff was very welcoming
15 August 2024
The service advisor Craig was extremely helpful and informative.
15 August 2024
Got by vehicle back to be really quick
14 August 2024
Reggie explained everything to me in advance and kept me updated throughout the process.
14 August 2024
Great servise
14 August 2024
Efficient
14 August 2024
Chigwell Sytner are the best guys, keep me informed and brutally honest.
14 August 2024
Very attentive, professional. Well handled by Fisnik
13 August 2024
They doing good work
12 August 2024
Easy / fast
12 August 2024
Very satisfied
12 August 2024
Job completed within timeframe and the price was within the quote received.
12 August 2024
I only had a oil change
12 August 2024
Very friendly staff especially abbie
12 August 2024
Very easy to book im cat service and at a good location near a Tube station.
12 August 2024
As above
11 August 2024
Getting through to staff is a little difficult but overall a helpful experience. Jackie in bodyshop was very helpful as was Abbie in service. But getting through on the phone is not efficient and messages for call back are not quick enough.
11 August 2024
I have to say service and attention to detail a lot better than it used to be
11 August 2024
Personable friendly agent.
11 August 2024
Convenience and ease
11 August 2024
I noticed when I got home the round BMW sign/cap or symbol which is always fixed in the middle of the wheel on the left front wheel on passenger side is missing.Now my wheel looks bare without it which I'm disappointed to see. Would like to have it
11 August 2024
Brilliant service all round ..thank you
08 August 2024
Because I am happy with service
08 August 2024
Brilliant service and excellent service advisor. Reggie from service department is very efficient and helpful as usual.
08 August 2024
They always provide a good experience, and when they haven't been able to fix the issue there's no charge.
07 August 2024
This rating is for sytner bmw Chigwell.
06 August 2024
Tony kept us informed and car came back in a timely manner
06 August 2024
Best service ever
06 August 2024
Well organised
06 August 2024
I'm deaf and staff went the extra mile for me
06 August 2024
Start to finish all the staff for courteous and the service was seamless
05 August 2024
Easy to arrange appointment and complete communication all throughout my appointment so happy with this.
05 August 2024
Very helpful, easy service, recall was good and I got my health check done on the car at a good price
05 August 2024
Quick check in and quick check out
05 August 2024
Done everything you was susposed to in a timely manor
04 August 2024
Good communication and very friendly
04 August 2024
Reggie was great throughout, had a little issue which I flagged and Ricky came out straight away to address and remedy it so no complaints with service experience
04 August 2024
Each time I've visited I get complete satisfaction of the service I received
04 August 2024
Didn't get message car ready
04 August 2024
No vehicle report video shared
03 August 2024
Just great service and happy with wverything
03 August 2024
The service took place on time and I was informed every step of the way as to what was taking place with my car.
02 August 2024
Staff are pleasant and professional.
02 August 2024
Easy to book, dealt with my problem
01 August 2024
I called Synter Chigwell on a Wednesday and the next day my car was taken in repaired and returned to me by lunch time.
01 August 2024
Profesional with great customer service.
01 August 2024
Craig was very friendly and helpful as always. My car was sorted out promptly.
01 August 2024
All over best service
31 July 2024
The video they took, and showed me, confirmed that my car is in good condition for its current age, but pointed out damage to a rear tyre. I had both tyres replaced.
31 July 2024
Good staff
31 July 2024
All issues sorted without any lengthy explanations or discussions
30 July 2024
Great job
30 July 2024
When we took the car in the morning, car was checked in quickly but AC issue was not even addressed.
30 July 2024
Satisfaction service was given
30 July 2024
I think Lasandra (BMW Chigwell) dealt with me on two occasions professionally and even agreed to take another look at the car as I felt the rear offside spring was creaking when she called me for a follow up call a couple of days after the recall job
30 July 2024
They are very professional, courteous and treat customers with respect.
30 July 2024
I Always bring my car to Sytner Chigwell since the day I bought it. Suley Suleyman is an excellent Technician and always looks after my car. He's an asset to the company. Abby was polite and courtious throughout. Thank you!
30 July 2024
Overall experience very good from the moment you step foot into the showroom to picking up your car.
30 July 2024
Good service. Sorted very quickly
29 July 2024
Very satisfied customer
29 July 2024
I've been with Sytner for a long time. They've always provided great service.
29 July 2024
polite and helpful.
29 July 2024
Good customer service
28 July 2024
The centre really takes care of its customers. From frontline desk to behind the scenes. They are very much customer focused.
28 July 2024
All went well for a reasonable price
28 July 2024
lovely well designed dealership plenty of seating and good level of service
28 July 2024
Good and efficient service
28 July 2024
Very professional polite and respectful
28 July 2024
Very helpful
28 July 2024
Great customer service by Mark
28 July 2024
According to the service
28 July 2024
Car is given full attention
27 July 2024
Very smooth and streamlined process
25 July 2024
Good team.
24 July 2024
Over previous service appointments the consistency of the reports highlighted the rear brakes were wearing to the minimal requirement. Jodi kept me fully informed and directed my to the service video. And politely asked how I would like to proceed?
24 July 2024
Easy to get an appointment Rapid repairs Video of service useful Things that can be improved - Incorrect spelling of my name on text messages received, unable to hear clearly what they are saying during the health check video
24 July 2024
Again, everyone went above and beyond, which is all you can ask for
23 July 2024
Everything went very smoothly
23 July 2024
Because of Amy
23 July 2024
Excellent service
23 July 2024
Right from my 1st interaction with them, guiding me to the location to providing useful advice has been of this ongoing relationship. I feel valued as a customer
23 July 2024
The courtesy call and service updates from Craig and the mechanics where amazing and informative. Craig suggested I get the brake pads checked as they were due in a few weeks thus saving me to have to book again .
23 July 2024
Friendly, prompt, professional.
23 July 2024
A pleasant snd trouble free visit.
23 July 2024
As above
23 July 2024
Easy and quick
23 July 2024
Great custom experience!
23 July 2024
Very satisfying
23 July 2024
very professional and accomodative.
23 July 2024
Tony made it very easy
23 July 2024
Work was completed on time whilst I waited in very pleasant surroundings.
10 October 2024
Prompt and good service